Years ago, as a young Marine Lieutenant, I had a commanding officer who would critique the orders of his junior officers by saying, “remember, words have meanings.” What this usually meant was that our orders were either too wordy, or too ambiguous. What he wanted us to strive for was crystal clear clarity within our orders, so that no matter what sort of havoc ensued after issuing the order, our Marines would know what needed to be done.
What does this rambling down memory lane have to do with Juvo, or with our customers? Well, just recently, the association that we’ve been affiliated with for several years, “TEMIA” made a subtle change to its name. Whereas it was previously the “Telecom Expense Management Industry Association,” it is now the “Technology Expense Management Industry Association.” Is this change meaningful, important, or noteworthy? I think so, and I think my former company commander would agree, because he was most certainly correct in his assertion that words have meanings.
While the name change doesn’t affect the actual acronym since Telecom and Technology conveniently start with the same letter, the change signifies something that many customers have been experiencing over the past several years: telecom is but one area within the organizational environment that TEM providers can help with. Many TEMs today assist with system integrations, they manage cloud based technologies, and they assist in contract negotiations dealing with everything from tablets to servers.
Just over the past year, Juvo has helped customers implement automatic “e-payables” processes within their accounting departments. We’ve done data base reconfigurations and migrations. We’ve done security assessments. Of course we’re still auditing phone bills and working with carriers on our customers’ behalf, but as the needs of our customers evolve, so do our offerings. Words do in fact have meanings, and Juvo is Latin, meaning “to help or to aid.” We look forward to helping our customers in new and creative ways in the coming years as they seek to make the most of advancements in technology.