Friday’s Freebie: The SLA

John Schroder Leave a Comment

The SLA, or Service Level Agreement, is a concept that most organizations are very familiar with, and while they typically get attention during the contracting phase of a vendor engagement, they end up being ignored …

The Disciplined Pursuit of Less

John Schroder Leave a Comment

In 2015, I read Greg McKeown’s 2014 work, Essentialism. As I head into 2016, I’m looking at incorporating many of its principles. Here in the land of hyper connectivity, who doesn’t need a little help …

Words Have Meanings

John Schroder Leave a Comment

Years ago, as a young Marine Lieutenant, I had a commanding officer who would critique the orders of his junior officers by saying, “remember, words have meanings.” What this usually meant was that our orders …

EARS

John Schroder Leave a Comment

Here in the 21st century, we’ve all grown a bit cynical when it comes to product claims, slogans, and mission statements. To a degree, that cynicism is warranted, as marketing campaigns that tout things like …

JuvoTV Episode 3: IT & AP Talk

John Schroder

So, you’ve got a world-class corporate culture. It’s been created over time, and it actually provides your organization with a competitive advantage.  One thing that that culture probably hasn’t been able to do though, is …

TCO and ROI

John Schroder

All too often, organizational dysfunction is considered “normal” when it comes to the interaction of those in the IT realm and those within the finance realm. This really doesn’t have to be the case, and …

JuvoTV Episode 2: Contract Auto-Renewal Talk

John Schroder

In the second episode of JuvoTV: Bite-sized TEM Talk, CEO John Schroder points out the importance of knowing your enterprises’ contract terms. “So, your organization has been using AT&T and Verizon for as long as …

Juvo Simplicity Portal

Chris Morse

We’re excited to introduce our newly engineered client portal, Simplicity! Our custom designed site has been crafted to make the Juvo client experience easier, more streamlined, and most of all, simpler. Check out the video …